Survey on UGC and Working with Traumatic Images

Peers from Eyewitness Media Hub have a new survey on User Generated Content and Working with Traumatic Images.

The purpose of the survey is to improve our understanding of the challenges facing professionals handling user-generated content (UGC) and the provisions currently in place to support those engaging with traumatic UGC.

The study is sponsored by Open Society Foundation.

I claim no involvement in the project but appreciate its value. It would be great if you can take the survey (if relevant) or forward it to others for whom the survey may be relevant.

The survey links:

For English

For Turkish

Guidelines for the Use of New Media in Crisis Situations


The COntribution of Social Media In Crisis Management (COSMIC ), funded by the European Commission under the Seventh Framework Programme (FP7, Grant agreement no: 312737) has now been completed.

The conclusion to our project comes with a set of guidelines for use of new media in emergencies.   The guidelines adopt “AID” principles to use of media technologies:

  • Acknowledging the fact that civil society can be trusted;
  • Increasing the ability of civil society to take responsibility for further guarding its own well-being;
  • Developing the capacities of public authorities for adapting to social media use by civil society.

Using these principles the guidelines provide a set of tools as well as “Tips and Tricks” for utilisation of new media by members of the public authorities, volunteer organisations, and citizens.

  • A copy of the most recent version of the guidelines are here
  • A short summary of Tips and Tricks for public authorities are here
  • A short summary of Tips and Tricks for citizens are hereCosmic Logo

Call for Feedbacks on “Guidelines for the use of new media by the public in crisis situations”

COSMIC project, funded by the European Commission under the Seventh Framework Programme (FP7), is waiting for your feedback on its recent “Guidelines for the use of new media by the public in crisis situations”.

The draft report provides guidelines that citizens may help in the optimal use of social media during crisis situations. Tips and tricks are formulated for the different roles that citizens can take during crises. Aim of the guidelines is to improve social media usage during crisis situations in order to make citizens more self-reliant and consequently increase their safety and security. Guidelines specially aimed at governmental authorities and private organizations are in preparation.

The guidelines can be viewed here.

We would like to invite practitioners in the field of crisis and emergency management, social media experts, (social) scientists and social media users to provide feedback on the first version of the guidelines. Feel free to provide your feedback on COSMIC LinkedIn page or below as a comment.

We appreciate your help!