Guidelines for the Use of New Media in Crisis Situations


The COntribution of Social Media In Crisis Management (COSMIC ), funded by the European Commission under the Seventh Framework Programme (FP7, Grant agreement no: 312737) has now been completed.

The conclusion to our project comes with a set of guidelines for use of new media in emergencies.   The guidelines adopt “AID” principles to use of media technologies:

  • Acknowledging the fact that civil society can be trusted;
  • Increasing the ability of civil society to take responsibility for further guarding its own well-being;
  • Developing the capacities of public authorities for adapting to social media use by civil society.

Using these principles the guidelines provide a set of tools as well as “Tips and Tricks” for utilisation of new media by members of the public authorities, volunteer organisations, and citizens.

  • A copy of the most recent version of the guidelines are here
  • A short summary of Tips and Tricks for public authorities are here
  • A short summary of Tips and Tricks for citizens are hereCosmic Logo